Policy

 Privacy Policy

Effective Date: October 4, 2025

Last updated: November 11, 2025

James Private Investigations (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect your information.

Information We Collect

We may collect personal information such as your name, phone number, email address, and case details when you contact us or complete an online form.

Use of Information

Your information is used solely to respond to your inquiry, provide investigative services, or maintain business records. We do not sell or share your data with third parties unless required by law or with your written consent.

Data Security

We take reasonable administrative and technical measures to protect your data against unauthorized access, loss, or misuse.

Cookies

Our website may use basic cookies for functionality and analytics. You can disable cookies through your browser settings.

Contact

For privacy questions, contact us at [insert business email].

 Terms and Conditions

By accessing or using our website or services, you agree to the following terms:

Services provided by James Private Investigations are for lawful purposes only.

Clients must provide accurate, complete information when requesting services.

Background Investigations Notice: The background investigations we provide are based on public records, databases, and other legally accessible information. Our reports are not sourced from GCIC (Georgia Crime Information Center) or NCIC (National Crime Information Center) databases. Because of this, results may differ from official law enforcement or government records. If you require certified or official background results, please contact the appropriate agency directly.

Payment is required prior to the start of any investigative work unless otherwise agreed.

All investigative findings are delivered for informational purposes only. We do not provide legal advice or representation.

We are not responsible for any actions taken by the client based on the information provided.

Unauthorized reproduction, redistribution, or misuse of our content or reports is prohibited.

We reserve the right to modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of the updated terms.

 Disclaimer Policy

James Private Investigations operates as a licensed private investigation agency under applicable Georgia law. We are not a law enforcement agency and do not make arrests or enforce laws.

All reports, findings, and recommendations are based on available data at the time of research. While we strive for accuracy, we cannot guarantee the completeness or absolute correctness of all information obtained from public and third-party sources.

Information provided by James Private Investigations should not be considered legal advice. Clients are encouraged to consult an attorney for legal interpretation or next steps.

 Confidentiality Statement

All communications, case details, and client information are treated as confidential. No information will be released without the client’s written consent, except when required by law or court order.

Our firm follows professional ethical standards to ensure the privacy and integrity of every case handled.  

 Refund and Service Policy

Due to the nature of investigative work, all payments are non-refundable once services have begun. Fees cover research time, analysis, and reporting regardless of outcome.

If work has not yet started, clients may request a cancellation in writing within 24 hours of payment for a full refund.

Clients will receive a written report of findings within the agreed-upon time frame. If delays occur due to unforeseen circumstances, we will notify clients promptly and provide a new estimated completion date.

Licensed subcontractors

Some investigative assignments may be completed by licensed subcontractors working under our direct supervision.

All subcontractors are required to:

Hold an active Georgia Private Detective License or registration.

Follow company confidentiality and data-security standards.

Submit findings directly to our agency for review and final reporting.

All reports and case materials are issued under James Private Investigations LLC and remain our property. Subcontractors never contact clients directly without prior authorization.